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COVID-19 Information

UPDATE 8/5/2020 - CONFIRMED. Consumers/Customers are allowed to travel to our service, repair, dealer and retail members for the purposes of purchasing goods and services.

The CIA VIC association has conducted intensive lobbying on behalf of its members to get urgent clarification on the ‘Restricted Activity Directions’ allowing people to travel for the purposes of purchasing goods and services from our members.

 

On the 6th May they received notification from the Victorian Government that makes it clear consumers/customers are allowed to travel to our service, repair, dealer and retail members for the purposes of purchasing goods and services. Further the statement makes it clear our members can conduct their business under the ‘Permission to Leave’ provisions of the restricted activity directions.

 

The statement/notification from the Victorian Government is outlined below:
  • Under the Victoria State of Emergency arising from the serious public health risk posed by Coronavirus (COVID-19), Victorians are being asked to stay at home and defer activities, where possible.
  • Victoria’s COVID-19 Directions allow people to leave their home to purchase necessary goods and services or have someone come to their home to do work, which could include caravan collection and repair services. Victoria’s COVID-19 Directions would also permit workers to leave their home to offer caravan collection and repair services. It is important to practise physical distancing if these services are offered.
  • Any services offered from a shop or dealer site would need to comply with the open retail facility requirements in Victoria’s COVID-19 Directions (e.g. signage, density and cleaning requirements).
  • It is also important to note that Victoria’s COVID-19 Directions currently require that certain accommodation services, including caravan parks, not to operate under the State of Emergency.
  • More information on restrictions affecting businesses and how to apply physical distancing in the workplace is available on the DHHS website here: www.dhhs.vic.gov.au/business-sector-coronavirus-disease-covid-19
  • The Victorian Government has launched a $1.7 billion Economic Survival Package to support businesses and workers through the impacts of coronavirus. Details of the support available to businesses can be found at www.business.vic.gov.au.

We recommend that you continue to monitor Victoria’s Department of Health and Health Services website for any changes to the directions and how they might impact your industry.

WE ARE STAYING OPEN AS LONG AS POSSIBLE, HERE’S WHY:

We are an Australian business attempting to minimise the economical impact of this global pandemic by;

  • Providing ongoing employment for Australians
  • Promoting travel to small towns and communities
  • Promoting self sufficiency and isolation in your RV

We are also helping you by providing an opportunity to view our products in a safe environment with limited numbers.

This is a very trying time for all, however, we need to focus on the positive and we will get through this together.  Life will go on and life is short – So now is as good a time as ever!

CONDITIONS OF ENTRY:

  • You must call prior and book an appointment
  • You must not visit us if you are unwell
  • You must sanitise your hands before entry and it is recommend to do so afterwards
  • You must follow all safety advice from staff
  • You must ensure you are up to date with all the COVID-19 information from state and national bodies

We will follow all advice from our state and national bodies. Your health and the health of our team members is of the utmost importance.

YOU MUST TAKE THE FOLLOWING ACTIONS NOW TO REDUCE THE RISK OF CORONAVIRUS (COVID-19) INFECTION TO YOURSELF AND THE COMMUNITY:

To protect yourself from coronavirus (COVID-19) continue to regularly wash your hands.
Cover your nose and mouth with a tissue when you cough or sneeze. If you don’t have a tissue, cough or sneeze into your upper sleeve or elbow.
If you are unwell:
  • Self-isolate at home
  • Do not go to public places
  • Do not attend work, schools, universities or social gatherings during this period
  • Do not visit friends and family in health and aged care facilities

If you suspect you may have coronavirus (COVID-19) call the dedicated hotline: 1800 675 398

 

Protect your health:
  • Wash hands often with soap and running water, for at least 20 seconds. Dry with paper towel or hand dryer
  • Try not to touch your eyes, nose or mouth
  • Cover your nose and mouth with a tissue when you cough or sneeze. If you don’t have a tissue, cough or sneeze into your upper sleeve or elbow
  • Stop shaking hands, hugging or kissing when greeting others
  • Avoid crowds whenever possible. If this is not possible keep time in a crowd as short as possible
  • Non essential indoor gatherings have to allow for 4 square metres per person with a maximum of 100 people in any indoor space
  • Monitor symptoms: Watch for fever, cough or shortness of breath. Other early symptoms to watch for are chills, body aches, sore throat, headache and runny nose, muscle pain or diarrhoea
Help protect other people’s health:
  • Avoid visiting loved ones, friends and family in hospitals and aged care facilities
  • Visits to aged care residents are only allowed for a short duration. A maximum of two people per day per resident, except for palliative care
  • Children under 16 are only permitted to attend aged care facilities in exceptional circumstances
Self-Isolate:

CONTACT US WITH ANY QUERIES YOU HAVE: 03 8727 6100

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