Terms of Use

FUSINE INVESTMENTS PTY LTD T/AS OUTBACK HQ
TERMS AND CONDITIONS OF SALE

1. Definitions

ACL” means the Australian Consumer Law Schedule of the Competition and Consumer Act 2010 (Cth) and its associated Regulations as amended;

Agreement” means any agreement for the provision of goods or services by the Seller to the Buyer and includes the Order, these Terms and any tax invoice issued by the Seller;

Balance” means the figure stated in the ‘Balance’ section of the Order, being the total Order value less the Deposit and the Progress Payments;

Business Days” means a day other than a Saturday, Sunday or public holiday on which trading banks generally are open for business in Melbourne, Victoria;

Buyer” means the person(s) or entit(ies) acquiring goods or services from the Seller;

consumer” is as defined in the ACL and in determining if the Buyer is a consumer, the determination is made if a Buyer is a consumer under the Agreement;

Deposit” means the deposit as specified in the Order;

Force Majeure Event” means an event beyond the reasonable control of a party including, without limitation, accident, acts of God, acts or threats of terrorism or war, breakdown, epidemic, pandemic, supply chain disruptions, COVID-19 restrictions, import or export or travel restrictions, industrial disputes, lockouts, strikes, labour difficulties, work bans, riot, insurrection, national emergency, civil commotion, act of public enemy, blockades or picketing;

goods” means the goods supplied by the Seller to the Buyer;

Order” means a written order or quote and any tax invoice in the Seller’s prescribed form;

Progress Payments” means any interim payment due between the date of the Agreement and delivery of the goods;

Seller” means Harvey Technology Pty Ltd (ACN 057 929 754) Trading as Outback HQ;

services” means services provided by the Seller to the Buyer;

Purchase Price” means the total consideration payable by the Buyer, comprising the Deposit, Progress Payments and the Balance;

Terms” means these Terms and Conditions of Sale.

2. Basis of Agreement and Orders
  • The Terms apply exclusively unless otherwise agreed in writing.
  • The Seller agrees to sell, and the Buyer agrees to buy the goods/services described in the Order.
  • The Agreement becomes binding when the Seller executes the Order and receives the Deposit.
  • Buyer requirements must be detailed in the Order.
  • Orders may be suspended or cancelled due to a Force Majeure Event.
  • The Seller may cancel any Order at its discretion before notifying availability.
3. Price and Payment
  • The price is as stated in the Order and exclusive of GST unless specified.
  • The Seller may increase prices before delivery if input costs rise.
  • The Buyer may cancel within 5 Business Days of a price increase notice.
  • The Buyer must pay the Deposit, Progress Payments, and the Balance within 5 Business Days of notification that goods are ready.
  • Payment is only received when funds clear.
  • Dishonoured cheques may be treated as repudiation.
  • Failure to pay on time results in:
    • All outstanding amounts becoming immediately due;
    • 15% per annum interest on overdue amounts;
    • Indemnity for legal and enforcement costs;
    • Suspension of manufacture or supply.
  • Payment terms may be amended by written notice.
  • Time for payment is of the essence.
4. Delivery
  • The Seller will notify the Buyer when goods are ready.
  • Delivery dates are estimates only.
  • Services will be completed within a reasonable time.
  • Unless agreed otherwise:
    • The Buyer must arrange collection from the Seller’s premises;
    • Delivery occurs when loading/hitching begins;
    • The Buyer is responsible for transport, freight, insurance.
  • The Buyer must collect goods within 10 Business Days or storage fees apply.
  • Buyers must have a suitable towing vehicle.
  • The Buyer indemnifies the Seller against losses arising from delivery.
5. Pre-Delivery Inspection
  • The Buyer must inspect goods on delivery.
  • Claims must be made at the time of inspection.
  • If accepted, the Seller may replace goods or refund the component price.
6. Title
  • Title passes only when the Purchase Price is fully paid.
  • Before full payment, the Buyer holds goods as fiduciary agent/bailee.
  • If the Buyer improperly sells/encumbers goods:
    • They hold proceeds on trust for the Seller;
    • The Seller may enter premises to recover goods.
7. Risk
  • Risk passes on delivery or 10 Business Days after notice of availability.
  • The Buyer assumes all risks arising from use or possession.
8. Exclusion
  • The Buyer has not relied on the Seller’s advice or recommendations.
  • Towing suitability is the Buyer’s responsibility.
9. Liability
  • No warranties apply except as stated in the Agreement or law.
  • ACL consumer guarantees apply if the Buyer is a consumer.
  • For on-supplied goods:
    • Liability is limited as per ACL sections 276A or 274.
  • The Seller is not liable for indirect or consequential losses.
  • Nothing excludes mandatory statutory rights.
10. Default
  • The Seller may exercise remedies if the Buyer defaults, repudiates, or becomes insolvent.
  • The Seller may terminate or affirm the Agreement and seek compensation.
  • Upon termination the Seller may:
    • Forfeit the Deposit;
    • Sell the goods;
    • Recover losses including lost profits.
11. Force Majeure
  • The Seller is not liable for delays caused by a Force Majeure Event.
  • The Seller must notify, mitigate effects, and resume performance when possible.
  • If the event exceeds 3 months, the Seller may terminate.
12. Miscellaneous
  • Termination does not affect surviving terms.
  • Goods cannot be returned without the Seller’s consent.
  • Agreement is governed by Victorian law.
  • The Buyer acknowledges full understanding and acceptance.
  • Time is of the essence except for time of day for delivery.
  • Failure to enforce terms is not a waiver.
  • Unenforceable terms will be read down or severed.
 
POSTAGE & SHIPPING TERMS

Outback HQ uses Australia Post bags with tracking. Postage is calculated automatically at checkout.

Additional Courier Charges

Some items incur extra postage based on size/weight. We will contact you with a quote.

Postage Refund

Combined items may qualify for a refund if savings exceed $10.

Postage Address

Please ensure all shipping addresses are attended. Couriers charge redelivery fees.

Pickup

Pickup is available at:
Outback HQ, 1/640 Dorset Rd, Bayswater North, VIC 3153
Select pickup at checkout and you will be notified when ready.

Additional Terms
  • Some custom parts may require up to 3 weeks to arrive.
  • Buyers must ensure parts match their van model.
  • If goods are faulty or not as described, consumer law applies.
  • Incorrectly ordered or damaged items by the Buyer are not covered.
  • Warranty claims must be returned to Outback HQ (postage not covered).

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